We’ve always known that our culture is unique. The dedication of our employees is unprecedented. We truly want success for our customers and we do whatever it takes to ensure it — be it technical sales professionals, same-day delivery, lightning-fast turn-around times, logistics expertise, or exceptional customer service. But to capture this extraordinary attitude and customer-centric dedication, Maroon Group created a Culture Program and developed value statements and fundamentals intrinsic to each employee. We believe if our employees work by these values, everyone (including our customers and suppliers) will benefit.
Consider how your actions impact your teammates. Don’t let your own ego or personal agenda get in the way of doing what’s best for the team. Support each other and be willing to step into another role or help a co-worker when this is what success requires. Work synergistically to achieve our common goals. Our success is built on the members of our team.
We're all responsible for and benefit from the Maroon Group image and reputation. Consider how your actions affect our collective reputation and act in a way that reflects positively on Maroon Group.
Do whatever needs to be done to deliver extraordinary service to your customers. Understand your customers' needs and meet or exceed their expectations. Work as a team to make it happen. Go above and beyond for your customers to build trust and create lasting impressions.
Attack challenges with a positive attitude. Make the most of each day by approaching every task with energy, focus, purpose, and enthusiasm. Work with a sense of urgency to get things done. Be consistent.
Acknowledge people when they do the right things. Show appreciation and give credit when it is due – in all directions throughout our company.
While our passion for excellence is real, remember to not take things personally or take yourself too seriously. Laugh every day.